I ordered pho on the phone using the number listed here on yelp. They didn't have a proper menu on here so I just ordered ONE typical combo pho. She said ok and took my name and number then hung up? Lol cool. 15 mins later I go and pick it up. The lady tells me she didn't get any phone orders. I'm like okay.. maybe I called the wrong pho store. I go back to my car and calls the same number and the SAME lady picks up and tells me sorry blah blah blah. I couldn't understand her in her accent but I went back in and she said more stuff I didn't understand and kept apologizing. Then she charges me $18 for one pho and I said I only ordered ONE order. She said no you ordered two and I confirmed with you many times. I'm like no you did not and I'm pretty sure I only ordered one pho. I just talked to you 15 mins ago when placing this ordered so Im pretty sure I remember clearly. She gives me a refund and I had two wait for my pho(sigh).. The pho was pretty good so Ill give a one star but I will not be returning. The customer service was terrible.