We recently bought a new home that we had pre-wired for a security system. After several knocks on our front door by the commission sales security companies and their hardline sales tactics, I decided to take to the internet to find a business. My first stop was Yelp. I read some of the reviews (all the good and bad) for JPG and visited their website. I admit I was a bit concerned by the negative YELP review but I did like the response from the owner of JPG so I called to schedule an appointment.
First of all let me say he was on time and very professional. Did he use the YELP reviews of course but I had already informed him I had read the negative review and was concerned. Being a small company, I believe they use "word of mouth" as their advertising tool. Yelp is "word of mouth"!
So why all the 5 star reviews....well....they are cheaper on a per month basis for monitoring fees. They also do "free" installation of your security system after a soft credit check (same as the other businesses). Besides being cheaper he does show you videos of different ways to keep your home safe. He doesn't sit and "hard sale" like the other companies. It feels more genuine and less "used car sales". The installation was fantastic and the equipment is easy to use. I also went with the "App Monitoring", which we love. Shortly after being installed the monitoring company calls and verifies information and asks if you understand how your system works. It seems to me the small company of JPG Home Security has surrounded themselves with professionals that all seem to care. I'm usually good at going back and updating any reviews and giving tips. So far so good here!