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  • Smelly Dog is a staple in CenPho. I've been taking my dogs here for several years. Previously, I'd been very happy with the service that I had received. Like other reviews, I've always gotten great smiling service and my dogs always looked great after grooming and tired as all get out after doggie day care. Recently, I got my little miniature schnauzer and thought "What a wonderful way to exhaust him... i'll take in him in for doggie day care.". Never having actually looked at the facility where my little guy was going to be staying, I decided to ask for a tour. Our request was granted (minus a few looks of concern from the staff) and we went back to the day care area. Almost immediately my stomach dropped. You have to walk outside the storefront to what I can only describe as a converted old garage. Walking through the gates we were met by a gentleman that reeked of last nights alcohol. We were not allowed to walk through the facility, rather we were shown what we could see from the gated entrance. Bleek, boring and not well maintained are the words I can use to describe what we saw. Zero grass and and old dusty ground is all there was to lay in and they only break out the pool on "special days". Long story short there just isn't much to stimulate. It is my opinion that a little bit of paint and some minor landscaping (fake astro turf even) and this place would be amazing. I can only imagine my lack of excitement would be translated into a lackluster experience for my little guy. Whenever possible I like to patronize local establishments before the big box stores. Until a little bit of care is invested in the doggie day care facility we will not be back. I really hope some consideration is given to updating the facility and hiring some more responsible staff for day care because we'd love to come back!! The boutique section and grooming are all great. I look forward to continuing to use this part of the business.
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