The Ross Park location is my absolute favorite. Every staff member that has helped me was extremely friendly and had great advice, that I took! Most recently I stopped in for some matte eyeshadow. I knew NARS had a good product, so I was browsing in that aisle. A member of the staff came over and asked me what I was looking for. She suggested I try an Urban Decay eyeshadow set. It was exactly what I was looking for AND it was cheaper than the NARS! This is just my latest wonderful experience of many. Ross Park over Shadyside any day.