I've been to both of the Red Bloom Salons and I have been happy with both. I am busy and my schedule is erratic and it is difficult for me to make appointments too far in advance. I usually just call on the day that I have time and find out if there is any stylist open. The folks who answer the phone are helpful and if I can't get in with the stylist I have used in the past - they will make a suggestion.
I usually know what I want done when I go it, but the odd time I will ask for a suggestion. The stylists are helpful and friendly - I get the feeling that they like where they work and it makes a huge difference in their service. The details are what make this salon my favourite: a head and shoulder massage before they start, and the offer of a hot towel at the end. Not one who usually likes being pampered - it is pretty hard to resist, and I am always happy I accepted when its done.