This is the gold standard of hospitals. My mom had spinal/neck reconstructive surgery yesterday, and the staff here have been nothing short of excellent. I've been here over 24 hours and, not only are they taking fantastic care of my mom, but they have also been great at answering all of my questions and addressing all of my concerns. They ask and actually listen to the patient's needs. I don't necessarily ever WANT to be at hospital, but if I got my choice, it would 100% be Southern Hills. EDIT: one star removed for discharge process. Attending came in and cleared us to go home but never put the order in. Never would have known if I didn't go to the counter 3 hours later and ask about it. Discharge took 5 hours total.