Growing up my dad would take me here (20 + years ago) and I used to love it. Today however is a different story. It seems as though most of the staff at this location don't care about anything. It's most likely due to the store manager not setting a good example. I've had good experiences here (don't get me wrong) but the bad ones outweigh the good by far. If you're looking for something be aware that you'll find yourself waiting around for a LONG time like an idiot. If the staff have friends or family around, good luck, you won't get any service at all. The reptiles here seem healthy but the fish could be better. I highly recommend 'Discount Dragon Aquarium' in the Chinatown right beside. Over there they have higher quality fish and the tanks are super clean.