Well I told the business manager that got me the iphone that it would tell me it was out of juice when I turned it on. So I would plug it into the charger and it would have 20 or 25 or 50% left. He didn't really believe me until he saw it being reported on the internet. Been here twice and the still won't fix it. First guy told me run it to 0 and then charge it up. 2nd guy reloaded the firmware. It has the battery problem everyone has been reporting. Fix my phone. I live on the East side. 1 hour round trip to go here. Plus this mall isn't long for this world. Was like a George Romero movie the other night.