In general people seem to like Frank. My experience wasn't as good. The atmosphere is on the dull side (the previous restaurant at the Art Gallery of Ontario, before the renovations, was much nicer). No complaints at all about the service. Very friendly and efficient. The food was dull and overpriced. See the photo of my Monte Cristo sandwich. Nothing special at all. Pretty bland and sort of a sad presentation. $18 for this sandwich. With absolutely no sides. I suppose I could have ordered sides separately and upgraded to a decent sandwich (for what? $30?). No salt or pepper on any tables and fresh pepper wasn't offered so I didn't ask. I suppose if you have a bottomless expense account, or just won the lottery, then Frank might be enjoyable. But for me--I can't recommend it.