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  • I've been going to Don Pablos for years. I grew up in Virginia and would always go with my family. Now, living in Pittsburgh I've gone to this location probably about 10 times. The quality of food as well as the service seems to be getting worse every time I go. Tonight, my boyfriend and I went for dinner. Right when we walked in, we stood at the host stand patiently for about 5 minutes...After the same employee/server walked by us about 4 or 5 different times, he asked if we've been seen yet - We just politely shook our heads no as he walked away to go get the hostess. After that, it took an additional 3 or 4 minutes for her to come out and actually seat us. Once we were sat, it took about 5 minutes for our server (Lindsey #561) to come over and introduce herself. We ordered soda and Border Dip. Once the Border Dip came out, it was only warm as though it was waiting in the kitchen for a while. She forgot the tortillas that were suppose to come with it which I brought up to her and she seemed annoyed that I asked for something that was suppose to be included in the appetizer to begin with. Once I got my dinner (Combo - Pick Two) which was two crunchy beef tacos with a side of sour cream, there was so much grease from the taco meat that I didn't even finish one of my two tacos. A puddle of grease covering the entire bottom of my plate - the tacos themselves made me sick. I had to ask for my side of sour cream 3 separate times before she actually went to get it for me. Our server didn't stop by even ONCE to ask us if we needed anything or how our food was. My drink was completely empty for an entire hour and never actually got a refill. The sad part? They weren't even busy. This was the worst service I've ever had. Worst $40 experience for even worse food and service.
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