I came to Dr Bass after the service at my old eye doc fell apart. I was pleasantly surprised (after years of subpar service at the other place) to find punctual, friendly, knowledgeable staff at every step of service and a kind, thorough, knowledgeable and eager-to-educate OD in Dr Bass. She is so great and on point, I've referred my parents who both love her and her staff as well. (I'm a nurse, I don't recommend medical people without a lot of consideration).