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| - Terrible experience multiple times. Boyfriends mom was in a coma for 2weeks and when she woke up she was hardly acknowledged by nurses, when she needed that extra help because she couldn't talk. They sent her home before they should have because she didn't have insurance that would pay for all the care. Boyfriend was in a car accident recently and ambulance took him to sunrise. The wait wasn't too terrible, but he went there complaining of back pain and all they did was give him a Tylenol and 2 bags of saline and several exceptionally large bills to pay. Saw an actual doctor for a total of 2 minutes the whole time we were there and yet received a physician's bill of $900. Hospital told us they would help with the hospital bill of 2,000 and reduce it to just under 300, but refused to give me a paper stating that. And now they are sending bills for the full amount. ER staff is rude and uncaring. They are unprofessional and talk down to you. I tried to tell the nurse that my boyfriend's IV want dripping any fluid, she dismissed my comment without looking and we were waiting for hours for the IV to finish before another nurse came and fixed it. He was bleeding a little and had glass in his arm and hand and while his nurse had time to chat and gossip with other er staff, she couldn't find time to clean his wounds.
Last time I went there was yesterday. Seven months pregnant and bleeding vaginally a lot. The hospital is very close to my house, other wise we would have gone to st. rose sienna, where I plan to deliver. Anyway, I get to the er and obviously my boyfriend and I are panicked. The ER nurse turns us away and tells us we have to find our way to labor and delivery. It was kind of far and we were nervous to get lost. I wasnt offered a wheelchair even though I told her and the security guard I was bleeding a lot and was shaking. We find our way to labor and delivery and luckily there was no wait, I just had to fill out one page of paperwork. The nurse there was very nice. Her name was Kimberly and she called my nerves a lot and answered my "what if" questions honestly, but without scaring me. Doctor was kind of rude and made it sound like this was our fault for not being careful enough during sex. Ultrasound tech was very busy and seemed reluctant to answer my questions. They were concerned that I was having contractions, so they gave me fluids. Them they said I could leave, even though I was still having contractions..
I overall hate this hospital. The only good thing was having Kimberly as my nurse.
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