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| - I went here Thursday night at 8:30 and the place was fairly busy. The location is good. It has plenty of TV's to call it self a a true good sports grill. When I had initially arrived I wasn't greeted in the normal matter I would get at restaurant. This may be due to multiple entry points or lack of front house support.. When I finally did get a servers attention I asked where I could sit and she said anywhere is fine. I eventually found myself in the main dinning area where they have an enormous screen for the main game that was on. The seats are comfortable and table was clean and sturdy.
I had sat there for almost five minutes before the server arrived at my table to drop off a menu and took my drink order. I ordered a Kilt Lifter. After the server put the drink in, she never came back to the table until the drink was ready, which was almost another 5 minutes. I was never asked if I had come here before or if I had any questions or if I wanted to start with an appetizer. I had asked the server opinion if I should order the Pastrami Burger or the Pan Roasted chicken. She was kind dumbfounded and didn't really know how to answer questions, but said that she had seem a lot of people order the Pastrami burger. So I had Order the Calamari for an appetizer, Pastrami burger with the Garlic Bacon Fontina Mac. The food was was outstanding. It came out of the kitchen full of flavor. The Calamari was crispy and the dipping sauce was good. The Pastrami burger was amazing. You could taste every element of the burger. From the juicy Pastrami to the tangy slaw and the dressing on the burger. I thought the burger was going to messy, but surprisingly it was well maintained and never fell apart due to the good quality bread and the right amount of dressing and construction of the burger. It was also cooked to perfection. The Garlic Bacon Fontina Mac was good but not great.
During my experience the manager came by and asked how the food was and made sure he stop by and touched every table within my eye view. Also while I was there a game had become a blow out and they changed the channel to a more competitive and entertaining game, which was much appreciated by the guest. I also noticed a kids section/corner, where they had a small tv with kids movies, games, and other things. Something you wouldn't find at a normal restaurant, but I am sure that is appreciated by other guest. . After paying my bill and leaving a tip the server thanked me and then follow up by introducing herself at the end, which I found odd, since that is something I would expect her to do when she first comes over to the table to drop off the menu's..
All and all, the food is amazing, the atmosphere is good, but the service is something that needs to be improved. I will definitely come back to give it another go, I just hope that the servers step there game up or else this could be a problem for them.
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