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  • I never make a public review of a restaurant but the owner of Mia Bella behaved so disrespectfully that I feel compelled to share my experience. When his mother in law was hosting the front of the house she made the patrons feel very welcome. I loved the eggplant appetizer and commented that I wished that they had it on the menu as a meal. Done. From that point on, Lisa made sure that I had a delicious and nice portion of eggplant parmigiana with a small side of pasta. So Friday we went to celebrate my birthday with my favorite dish. I ordered as I had often done in the past. This time I got a large portion of pasta with a very small side of eggplant. I spoke to the waiter about my expectation and disappointment. He was so nice and went to speak with the chef/owner. The response from the kitchen was basically "too bad, that's the way we do it". I said I really didn't want pasta I mainly wanted eggplant & Lisa had done it differently in the past. The waiter felt bad and offered to go back to the kitchen to see if he could get me another piece of eggplant. He said he was sorry but the chef would not do that. The best he could do is pack up all that unwanted pasta for me. I nicely said That I couldn't believe that the chef wouldn't make it right nor would he come speak to me. The waiter felt so bad that he offered to buy me another eggplant app out of his own pocket. Of course I did not let him do that but the offer was so sweet. I couldn't believe that the owner did not care about his customers and let the girls at the front desk know that as I was leaving. My husband (while we were still in the restaurant told the waiter he was giving a once beloved restaurant a bad review) yelped it. The owners response was so appalling. Part stated "I'm sorry that Lisa was not there to kiss your ass and give you free eggplant..." (read the review by Howard Z for the full response). This is not a way to gain customers. Not only will we never return but I felt compelled to warn others that this restaurant is no longer a warm welcoming place to come.
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