Had a great experience selling some gold and silver i had here. Mary explained in detail to me how they come up with their offer. She also showed us each test they use to verify the quality If my pieces. And more importantly she preformed each test directly in front of me. Not in a back room or behind a privacy devider. They have an office suit and it's just you, the buyer, and a office desk. No gimmicks or glam to try to distract your attention from your valuables you have entrusted them with, only what's necessary to be sure neither the seller or the buyer gets ripped off. So when she gave me her offer i felt more than comfortable with taking it without having to haggle over like i have at other places. She showed me It's really a pretty cut throat deal so if you are able to haggle with a buyer you know they were low balling you from the get go. Which should make you question everything they have done. Skip the b. S. and just go to valley goldmine.