The first set of lashes was great. The second set, on my left eye, on about the 3rd day enough fell out to see a difference. By the time they could squeeze me in again, I had to pay the full price. The third visit, my stylist started chatting with the receptionist about crap a customer has no business listening to and she lost focus, my lashes went everywhere, no congruity. The fifth and final set, I mentioned we had just financed my boyfriends daughters salon in North Las Vegas and I kid you not by the time I checked out, they told me it was their policy not to service "their competition". What the heck? Where's the neighborly love? I guess that only happens in small country towns. Whatever, the best stylists build their clientele and go off and open their own little studios. They are the "true" masters. I recommend trying the little ones popping up around town. Thumbs down for Cherry Lash Lounge. They charge you the minute you make an appt. and it stays no matter if you cancel ahead of time or not!!