I'd like to start by saying that I worked in the restaurant industry for 12 years and never complain, but we did not have a good experience and I feel like I need to write a review (this is my first Yelp review).
I cannot believe how this restaurant has earned good ratings in other reviews. We were there this past Sunday (Father's Day) with my family of four, plus my parents, father in law, brother in law and niece - a party of 9. We were seated indoors because it was 91 degrees outside (otherwise the patio would have been great!) and I understand that there was only one table to accommodate a party of 8 or more, but the room was so freezing we couldn't bear it. I mean, so arctic freezing I was shivering. They couldn't turn the wall unit ac down because it cooled the entire restaurant. We had no other option but to go outside and sit in the heat.
Once outside, our menus were pretty much taken from our hands by a waitress who told us that we couldn't order from that menu. I had my heart set on a few items on the menu, but had to order from a basic chicken nugget / french fries - type bar menu... and then was told that they were out of fish, onion rings, and sweet potatoes. Grrrr. Basic sub-par bar food was our only option.
We ordered. The food took FOREVER. Not sure why since they cook the patio food outside on a grill and there were only 4 other people out there. We NEVER got waters. We NEVER got napkins. The food was brought out and my "crispy chicken sandwich" was over-fried nuggets on a bun. Everyone else's food was over-fried and disgusting. I was embarrassed because we invited everyone here for father's day and it was nothing but stressful and a joke.
This place has so much potential but it completely lacks in service and quality. I will never go back.