Had to return a purchase I made and the person I talked w on the phone was helpful answering my question re: my receipt and a return and had my info waiting at the returns area when I arrived. The lady that processed my return was very nice as well. After my return was processed I walked around the store for 11 min and only one employee even said hello. None asked if I needed any assistance, so I left. Have to say this is the 2nd time I've been to this store and trying to get any sales assistance here is not easy.