This place is horrible. Customer service, wait times, and care is all sub par. After a previous bad experience we decided to give them another try because they were the only vet in the area that was open. When we came in, there was only one other car in the parking lot and that person was walking out. We were taken to a room immediately. After 10 min a lady came in and said the doctor was finishing up with other rooms. Again, there were no other cars in the parking lot. The whole time I could hear the doctor talking to other employees in the back. About 20 min later another lady came in and said the doctor is busy and it would be a while before we would be seen. She couldn't give us a time frame at all. It was now 8:30 PM. We decided to leave. When we left, we saw other people leaving with their dogs that were not there when we arrived. They were getting into cars that were not in the parking lot when we got there. Then when we were walking out, the receptionist was telling someone on the phone that they were slow at the moment, right after we were just told the doctor was very busy and could not give us a time frame of when we would be seen. We were there for 45 min, lied to, and never received service. Never going back there.