Staff is rude and when I brought my dog in to be spayed the Dr came in to grab her did not go over anything or introduce him self. He just said he was doing the procedure. My dog was not given ANY pain medications before or after getting surgery.I was told buy two staff members Dr did not give any because he said she was not in "enough"pain. So how much pain does my dog need to be in before they give meds?!?I was also told that she was not send home with a cone "because females don't lick" .... I was also told my records would be faxed but when I called a 9 days later they told me they could not send me my dogs records.Anyone who has common sense should never go to this clinic!