I could never say enough good things about these folks. It was almost like they chose our tandem instructor specifically for our individual personality. While Kevin and I made jokes about sitting on a stranger's lap and singing classic rock songs, one of my more nervous friends had an instructor distracting her with small talk about our trip and triple checking how she felt. I bought the pictures only because I'm sure I'd watch the video once and put in a drawer somewhere. But the pictures turned out great and my family is sufficiently horrified/amused.
I couldn't have asked for a better experience and it's likely I'll be going broke seeking out the opportunity to do it again and again wherever I'm visiting.