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  • I dined at the Surprise location twice in the last two months and both visits were terrible. The first visit I ordered salmon, mixed tempura, and California rolls. There were three tiny pieces of salmon and a lot of onions and cabbage underneath it with a lot of teriyaki sauce. The tempura and California rolls were BLAND. How can you mess up imitation crab meat? It tasted like mayo and mush. The rice on the seaweed didn't have enough rice wine vinegar nor salt, it didn't have any flavor. The server was pleasant and he was very kind. Despite the flavorless meal, I tipped him for his good service. I came there for the food though and it was disappointing. Second visit was WORSE than the first visit because the server took away our menus and I had to stop her and say " why are you taking it away, you haven't even taken our order?" She apologized and said she thought she took it so I asked her ," then what is it?". She took our order and another server in training brought our drinks . After they both delivered our orders, no one checked on us. I was sucking on ice chips because I was thirsty. Two tables were waiting and shaking their heads and looking around. Food was mediocre, not a good representation of Japanese cuisine. Rolls were uneven and loose. Shumai tasted like rice paper dipped in fish flavoring. Gyoza was decent but I can buy better Gyoza's at Lee Lee market or Trader Joe's. Poor service! I had to ask the host to find the server so we can pay and leave. I won't give this place a third chance. It struck out the 2nd time and I always try something a second time to give the benefit of the doubt. UNI hands down is the best sushi place in Surprise !!!! Sakura needs to train their servers and season their sushi and dishes.
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