My family loves Papa Johns, so naturally for a 12 year olds birthday party at Gravady we ordered pizza.
I called three days prior to when I needed the order delivered and called the day before to verify it would be there at 11:30am.
At 11:45am I called to see where my order was and was told that it has not dropped down on the screen yet. Of course I was irate because I have called numerous times and now have 30 very hungry kids.
Was told it would be 7 min to make the pizza and 7 min in the oven. Then would make it out on the next driver.
So I would definitely call again that morning if you're expecting a big order at a specific time.
On the plus side, which is why I'm giving two stars, is because they did discount 50% off of my order due to the issue.