Sam is the most knowledgable and highly helpful wireless service person I have ever dealt with. If you need a new cell phone and want to consider Rogers I would highly recommend you go see Sam. I just upgraded my Samsung phone and he provided me with a new phone and great plan. I am saving money each month compared to what i was spending for the last two years. On top of that he got me a new Samsung 7 at no cost. He also helped get it set up and although he closed the store at 6 PM he made sure the phone and my email system was working before I left. He stayed there almost and hour past his closing time to make sure I was looked after.