Cynthia is one of the most genuine hairstylist I know. She discusses everything with you prior to your appointment and during the process which is awesome she keeps you in the loop as far as what she's doing. She also gave me a deep conditioning treatment during my brightening process. I will never see anyone else with how great my hair turns out! In between appointments my hair stays fabulous! Highly recommend if you want someone who makes time fly, makes you feel like a million bucks, and has a great music playlist