The young girl in the pink shirt working at 10 AM 5/20/13 gave great service, but the Af-Am male working the small window bar/cafe with the sandwiches wasn't the best service. Ruder than the folk who serve at Subway, and the sandwiches are pre-made... The water coolers next to the cafe were all out, and nothing was done about them. We would have to ask for water at the pop-up cafe window...which was slow going if you were behind people ordering food/cocktails.
As for the cafe proper, we had to wait an HOUR for the falafel to be made. The staff had gotten confused somehow. There were no vegetarian entrees that could be served to go (poolside), so we asked for the falafel to be made to go. They obliged us, but waiting an hour for the food wasn't what we expected. They had given us fries on the side, however...don't know if that was part of the mix-up, or if it was to apologize for the wait.