For a Taxi company to grow in the midst of companies like Uber and Lyft, you have to give them credit. Yeah there may be some one stars down the list for VIP, but seriously they are driving people that drank too much home. Drunk people are the worst, enough said. Despite the few bad ratings, you have to realize that VIP has created more good paying jobs than any other Taxi company in the state since the rise of the ridesharing apps. That means they have a good satisifed clientele base. So if you are in the market for a good old fashioned Taxicab and you want them to show up when they say they will and get you to where you need to safe and comfortably. When the three biggest taxi companies have to close their doors, and this one adds more drivers, there has to be something that they are doing right. More right than anyone else has, EVER. Use these guys, their GPS is on point, and they take pride in serving you. People will loose their jobs if you make a reservation and nobody shows up, believe that!! This is not your regular taxi company folks. We live in a different time.