Our freezer stopped working and after a month of a miserable experience with All Desert Appliance contracted through American Home Service. I contacted Appliance Rescue through their web page. I received a call back to set an apt. Almost immediately. We scheduled an apt. They called that morning as promised, called a half hour before arrival as promised and arrived on time as promised.
Nel, (tech826) was friendly and very knowledgable. He diagnosed the problem quickly and expertly. He asked for the manual and read the warranty section. (I assumed it was out of warranty and the repair would be my expense). Nel determined that the repair was covered under the warranty and the repair was free.
He had the parts needed on his truck and after a short time completed the repair cleanly. Our freezer was working in about an hour.
What a great experience. A recommend this company with no reservations