This is a competitive market just like any other business, but I'm always taken care of here in timely matter. I've been servicing my vehicle here since 12/13, no issues yet. After being in an accident, my repairs were all golden. Everything from what I need changed or not, honestly is their best policy. Yes, they will try to upsell some things but I mean, this is nature of the business. Staff is always friendly! Sean Williams is one awesome dude!