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  • I don't like leaving reviews for fast food places but I don't think this place deserves the two star average it has, it seems low! I don't eat at jack in the box very much - but I ordered two tacos & an egg roll (yeah, I know, it's weird). The tacos were gross in the best way which was to be expected. I was worried about the egg roll but I dipped it in sweet & sour and I was pretty happy about it! I'd get one again. The person who took our order/handed us the food was really sweet as well. It was probably a 3 minute process from order to food in hand. Now, the food isn't why I'm giving 4 stars. The food is 3 stars. However, my bf's sriacha burger was given to him WITHOUT jalapenos when it's supposed to have them on it. This wouldn't be so aggravating if it wasn't the third time it's happened to him. I called and explained to the woman working what happened. She was SO kind and apologetic. She offered a "remake" next time he comes in. All we have to do is keep the receipt. I was expecting the typical "oh, well you could just come back" that most fast-food places do. But this was a really refreshing and good experience. Mistakes aren't a problem when they're handled appropriately. I really appreciated it. :)
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