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  • Took a Royal Taxi tonite in the pouring rain, my little daughter was soaked so we opted to take a cab. Driver was monosyllabic, rude, and when we reached the house, I paid with interac. I asked about the $1.50 surcharge and he said, we get charged for these. I said, you should tell the customer before they opt to pay this way. He looks me dead in the eye and says, everyone knows that! I didn't. My dad used to drive a cab when he first came to Canada so I admire how hard some drivers work and appreciate the pleasant ones but this guy ensured I'd never take Royal again and this company seems to get the miserable rejects from all other taxi services. Awful. And honestly, if this is the degree of service we can expect, I hope Uber upends this industry and drives those who can't compete right out. I would take Uber in a heartbeat to get something other than shit service.
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