This review is based one bad phone call. I found a Pomeranian dog who looked as if she was just groomed. The owners were not trying to find her so I reached out to my local vets and groomers. I wanted to see if any of them may have been treating or grooming the dog and lost it...always best to report lost dogs and cats to the local vets anyway. As soon and I ask the woman on the phone if they had lost a dog or had any clients that did, she got very rude. Her words were "How should I know! You would have to bring the dog in and walk it around!" Not only was she rude, she was also not listening at all. I was trying to help and got an attitude. Glad I don't take my pets there. Don't look here if want help with lost pet. My goodness, what bad attitudes! I found the dogs home without their help.