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  • I got a call from one of Associated Supply Company sales people soliciting my business to buy their printer ink cartridges and I told her i wasn't interested because I had never had any luck with after market printer ink and that I was happy with HP ink for my HP printer. Persisting, she insisted theirs was [great] and was better than...in her persistence she said she was "going to send me the ink anyway"...made herself sound like it would be gratis or good will and even though I still insisted I was not interested she persisted. To remain sociable I acknowledged what she said (that I had heard her, not that I agreed with her because that is how I communicate) and we ended the call. Several weeks later a package with the ink arrived, then I got a bill then I got a call from them wondering about the payment and I explained that I didn't want it. The ink is still sitting where I set it on the server in my office, even after talking with Ken, who took over one of the calls, insisting I pay for the ink. I explained that I never ordered it, the salesperson knew that but said she would send it anyway, that I didn't want it now and never would and would be happy to send it back to them but that, since I didn't order it, i would need them to send me a postage paid return label and then I would be happy to send the ink back to them because I was never going to use their ink. Ken got angry with me on that call and hung up on me. Their ink remains unused and on my server in my office as I look at it now over the top of the collection letter that arrived today from A.R.M. Solutions collections agency on behalf of Associated Supply Company.
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