I've been coming to PCT for 5 years now and have altered dozens of items. Not only have they altered and/or fixed everything I brought them to my satisfaction, but Jessica is so personable I enjoy coming in and chatting with her. She is beyond capable, and as you've read in a few other reviews is willing to help on the spot with fashion emergencies. What I also appreciate is her honest feedback about my requested alterations. Not on tailors are the same....once you find and try this place you'll drive from anywhere to have them work with your clothes.