We went to the 20th Street location where you're less likely to have to wait. The restaurant's decorations are charming, eclectic, and the outside seating area quite nice given it's basically in a retail alley. My husband and I shared a white pizza with pistachios & onions that was served hot, crusty & was delicious. (They bring fresh bread and olive oil to the table while you're waiting on the order). For a custom-made pizza, I had asked for mushrooms on my half of the pizza, the service was pretty darn fast. My only suggestion would be to add a few more inventive side salads to the menu, but overall highly recommended.