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| - Worst service I've ever received. They simply care more about themselves than pleasing the customer.
We came to meet my mom and surprise her, we asked to have one of the several empty tables near my mom's table pulled next to her table and my mom's server refused, "because it wasn't her section." Uh ok, whatever! So my husband and I just sit at a table next to my mom and wait and wait and wait for our server who never comes.
I say to my husband, I think we need to let the hostess know since we just sat here. So I did and apologized for not making her aware of us taking the table and could she get our server.
The hostess was more than put out but I ignored it. Our server grudgingly showed up, took our order and disappeared, never to be heard from again until our food showed. I had two eggs over medium, they were fine except my food was served on a warped plastic plate that kept spinning every time I ate off of it.
My husband ordered basic eggs Benedict. The eggs were so under cooked that the whites looked literally like snot. So nasty. He pointed it out to the server and she proceeded to tell him that's how eggs Benedict are served and continued to argue with him even after he told her that was not true.
The manager who came over was quite nice and apologetic and removed the EB from our bill with out hassle.
It took forever to get our bill from the disgruntled server and when we finally did, it appeared that the EB had not been removed. I asked the previously rude hostess who is now our cashier to look into it and she proceeds to tell me that the reason we had such a bad experience was because we had sat ourselves.
Well needless to say at this point, I'm offended beyond reason and I begin to lose it with the hostess. The manager comes again and is very nice again, but he clearly has no control over his staff.
I NOR MY HUSBAND WILL EVER FREQUENT THIS ESTABLISHMENT AGAIN! The food is not worth the hassle and it's very over priced. I ended up paying $18 for two eggs, toast, hash browns, bacon, and coffee. And as someone else that wrote a review stated the entire wait staff starting with the hostess are rude, unfriendly and act like they are doing you a favor. Stay away. I had been going there since the place opened and kept having bad experiences, which culminated into my last and final atrocious experience.
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