The owners are very nice. We walked in, told them we wanted takeout. We walked up to the counter when the owner said to have a seat and take our time until we were ready. As we looked at the menu, he brought us water. Very sweet. We placed our order and then my niece wanted their shakes and asked if we could pick two flavors and mix. They never have done that but said they could. It was delicious, made fresh. The Pho we ordered was delicious and recommend this place.