I am happily updating my review of craig road animal hospital. I had initially had an issue with waiting time at our appointment but the staff went above and beyond to rectify this situation, which is not something many places would do. Mike, the administrator reached out to me immediately after he heard about the time issue I had and offered to provide travel for my dog to and from her appointment. Wesley, the travel coordinator/supervisor was extremely friendly and was great at passing along the information from my dogs appointment. They treated my dog for bad allergies at a very reasonable price and provided us with a care plan for the future if her allergies flare up again, that way we won't have to bring her back for another appointment. I must say the customer service is fabulous and they truly value their patients and owners experience at their office. We will absolutely be bringing our dogs to craig road animal hospital in the future. A big thank you to everyone at craig road animal hospital!