I've never edited a review I have posted before, but this one is worthy! I had a bad experience when I was first went it but this was quickly resolved by the owner. It takes 30 seconds to make a first impression and rarely does a first impression change once it's made. Not so in this case. Everyone has "off" days sometimes and the way I was treated the second time I went in was more than enough to compensate for my initial experience! The owner asked me to give his salon another chance and I am glad I did! The salon is clean and bright when you walk in. Also, there is a lot of parking in front of the shop which makes it very easy to make it on time to your appointment. (Sometimes difficult in the downtown area!) At the front desk, they are friendly and offer you water while you wait. I didn't wait long , maybe a minute or two for my technician. She was amazing! Frida has been doing pedicures for years and I got a nice introduction to her and background which I thought was great! It helped me to relax knowing how experienced she was. She asked often during my pedicure if the pressure was ok, the water temperature. I appreciate being asked if everything is ok so they can adjust to your comfort level. The owner personally came by to offer more magazines and check on me. He happened to be there that day, but I also get the impression he takes great pride in the service his salon provides and is very involved in the day to day functions. My pedicure looked great and felt amazing when it was finished and has lasted through days of being shoved in very high heels and lots of being on my feet so far! They were very attentive to me personally and made conversation about the event I was getting ready for. The owner even complinted my pedicure after it was done. Every girl likes to be complimented! The salon has a wide range of professional services and prices are reasonable. I am looking forward to trying more services there, they are close to my work and I came out feeling refreshed and relaxed! The owner walked me to my car and thanked me. That kind of service would make anyone feel pampered and valued and that's what you go to a salon for!