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  • So unhappy with my most recent experience at this store. We went out of our way to come in because I had a coupon or $1 off any sub and we like their pepper relish. We ordered our sandwich after waiting to be greeted and asked for pepper relish which they did not have. No sorry no nothing. Ok... Then I get to the register and I asked to plug in my points because we're getting a giant sub and didn't want to miss out on rewards, we're told that's not working. Ok that sucks. That's a big reason we go here, loyalty points... Then I asked to use my coupon and the staff member tells me no. After all of the other stuff that went wrong... No again? It was $1. He said it only worked on regular subs. I bought a giant... Which costs more than a reg sub, so the company is still making money. Wtf? The staff was unapologetic and absolutely the worst experience. You've lost my family's business Jersey. How disappointing.
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