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  • I love leaving positive reviews when well deserved. I have booked 15 events across the nation at Hilton properties this year and had wonderful customer service and unbelievable food! Not here. Front desk team and bellmen: wonderful Rooms: clean EVENT PLANNING & Catering department: unprofessional. Menu not clear. FYI! Grab N Go portion of the menu is a BOX LUNCH (which is not stated on the menu, nor communicated with customer.) I ordered similar foods which were layed out nicely on platters at all other Hilton locations.Presentation is everything when delivering an event! The best part is having a catering personnel, Kim Luzi argue over $52 item that was a mistake on the final bill. I choose Hilton properties to receive 5 star service. The quality of the food is below average across the board. Very disappointed. :-(
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