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  • This place is exactly what is wrong when the hipster culture gets too ahead of themselves. Yes they have good coffee but no different from piccolo around the corner or any other 3rd wave joint. The thing bringing it down is their customer service. Two times I have been there where I have been snobbed by two different employees who thought their "supreme" coffee brought them up to "surpreme" levels of society-- like a buonna notte except these baristas make less then the squigees on St laurent and Sherbrooke. In the most recent instance, which provoked me to write this Yelp, I was in the middle of an important conversation of which I put on hold to order. Instead of being met with a "how may i take your order" or something of the sort, I was told " let me serve you after your done your phone call" except not in a nice way, it was more of a "get off your phone then WE can talk" , i responded with my order (a cappuccino) where this gentleman preceded with " how about you get off your phone and I will take your order. " as to which I responded " No, how about you get me my coffee and I will pay you". My qualm is when did servers get the right to decide when to take your order. I understand it is confusing when someone is on the phone while ordering but it happens so you must deal with it! The audacity of him making the rules to take an order for something as simple as one coffee really pissed me off. I work in the service industry and part of the job is being able to take an order from a client ( mid conversation or not) and shut the heck up and do the job that I you are hired to do. Anyhow, I hope they learn a thing or two, because this new coffee wave culture should not be allowed to evolve into some high school social club.
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