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| - I work near by, so I was excited to see a new restaurant opening up. (Actually two another is opening next door, just not open yet). I've eaten there three times already. At this point I'm not giving up on them, however I might wait a month or so before I return. I'll give a run through of my three times.
First time in. Stopped in to Friar Tuck and noted Smokey's was open. Ordered a chicken sandwich, Memphis sweet and perfect hot, green beans and slaw. The chicken was good a little smoke and plenty of it. The Memphis sweet was too sweet for me. The perfect hot started off too sweet - but had nice after burn - still not my thing, but was impressed since after burn is hard to do. Green beans seemed like canned, with pork added, (floating in water) - gave them a slight smoky edge - but nothing to write home about. Slaw seemed like store bought. Oh, this was take out.
Second time in was disaster. Ordered take out for a for a friend of mine and myself since we had been moving all day. Biggest problem was the person taking my order had not been trained and didn't know the menu. Every question asked was answered with "I don't know, but I can find out". This was true for me and the two other people trying to order take out. Part of the problem is their menu is overly complicated for a BBQ place, IMHO. Ordered two meat dinner: pepper turkey and sliced brisket, a smoked sweet potato with meat on the side (that way got to try pulled pork), mac and cheese and slaw again. They charged me for 2 two meat dinners, kitchen staff caught that and corrected. When my order came I checked it - no sweet potato, no corn bread and no sauces. OK, same guy from kitchen, fixed it - Even gave extra sauces and an extra sweet potato. The smoked sweet potato's were a highlight - very good and something you can't get anywhere else. Brisket was a low point, it looked like it had been cut acrossed the grain wrong and the grain was very thick - good smoke but over all not very good. Turkey and pork good. My favorite sauce is the Mango - very complex - good heat. The Atomic is also good, but be warned it is Atomic. I like the Hot side so be warned. Sides still sub-par. I didn't like the corn bread - it's doughy, however, my friend like it that way.
Third time, got take out brought into work on a Sat. Once again I got a chicken sandwich with the mango sauce. Got sweet potato waffle fries to split with coworker. Lifted the lid on my sandwich and had the "Where's the beef" reaction. Literally 1/3 what I had gotten on trip one - still good just not enough. The waffle fries could have been good but were so soggy they could not be enjoyed (threw most of them away). Too bad because the dipping sauce was spot on. We did call this one in and picked it up right away.
In summary, I hope they get it together and make it. They need to get their staff trained. I would simplify the menu. I would love more home make side. I was hoping for collard greens and slaw like Sea Boat, for example (not a replication of SB, but you know they made it). Right now I'm in a give them some time and try again mode. Writing this is in part, hoping they it gets to them and they can make some adjustments. There are glimmers of hope - the mango sauce is excellent - smoked sweet potatoes amazing. Just need to get it together and up the sides and consistency! Please.
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