This is my second time getting a car wash here. The first thing I have to say is this location has excellent customer service! EXCELLENT! To me that's very important. Every single person I encountered greeted me and smiled. And every single person that I encountered made sure I was taken cared of. So that alone gives this location 5 stars.
When I went in yesterday for the 2nd time, I splurged and got the Ultimate car wash. I wasn't 100% satisfied to the attention to detail I was expecting for the "ultimate". I had already driven away before I noticed some things dirty that should of been cleaned. When I called and made my concerns known, Chris and the manager David, expressed their apologies and made sure things got fixed. I came in today to get it fixed and the customer service I received was top notch. And I got a coupon for my next wash.
I've tried out many car washes in different locations. And because of the people working here I will bring my $$ to this location every single time.