Hostesses and the 'reservation manager' are terrible to work with and have no idea what they are doing. Was a headache to call and try to make a reservation. Told the hostess we wanted to make a reservation for Thursday night. Told us to email the 'reservation manager'. Waited 3 days for a response to find out they don't take reservations on weeknights. So why couldn't the hostess tell us this to begin with?
Was also a headache when we arrived to get seated at a table. Told the hostess we didn't have a reservation but wanted to be put on the wait list, sent us to the 'reservation manager' who looked us up on the system, only to find out we didn't have a reservation and sent us back to the hostess. Lol.
Food is average. The kitchen staff messed up 3 of our dishes - forgot the salad dressing on the kale salad, under cooked the steak, and forgot the avocados in the fish tacos. We mentioned all this to our waitress, who then said she would send over her manager to speak with us. We waited 15-20 minutes for a manager, which in my opinion is a terribly long time to wait when a restaurant has messed up on your order.
Giving 2 stars because of ambiance - very industrial yet chic, wide selection of craft beer, and wait staff was friendly and attentive. Overall, we will not be returning.