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http://www.openvoc.eu/poi#funnyReviews
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  • Went in to this location today a little skeptical after reading the other reviews. I was professionally greeted when I walked in and was checked on by all of the employees working at one time or another during my visit. Asked to try on two different pairs of shoes. I was only brought one of each but at least the CSR didn't bring me two left or two right so I was able to try on both and compare. It was at this time I noticed they have no mirrors in the store which is a little different since most would like to see how the shoes look while your wearing them from a different vantage point other then from directly above. Regardless I made my choice and went to the counter to pay. Dude at the register was super nice and friendly. Carried on a casual convo about the store and all NFL players that shop there and he even gave me some tips on shoe cleaner. All in all it was a easy and enjoyable experience. I know everyone is entitled to there opinion but some of the complaints in the other reviews blow my mind. I manage a store with similar customer service issues. Their return policy is their policy, if you don't like it go to Nordstrom or Amazon, they'll take back anything and when you get a slightly used pair of shoes from them you'll be pissed then too. I'd rather have a brand new pair then a pair someone else I have no idea about wore, whether they wore them for 5 minutes or 5 days. It's shoes and people got some stank feet. And how are you going to complain about finding something cheaper online, do you not have a smart phone, don't blame a store for your lack of research. Their selection is great and they have a lot of shoes you won't find at Footlocker or Finish Line. Shoe Palace gets 5 stars from me because they deserve it.
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