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  • As a past local favorite I wish I could offer more stars; however, our recent experience reflects poor management and we all know how it starts at the top. This post has NOTHING to do with the food experience whatsoever - the kitchen does an amazing job. It has to do with our server not "getting it" along with presenting an attitude of "I wish I didn't have to be here and his lack of a service attitude" Side note - I live locally and have been to Local Bistro many times over the years. I have even had this server in the past. The hand-written "Steals and Deals" paper sign on the wall offers current wine specials is the cause for this negative post. We were advised that our first selection off this list was sold out and although disappointed, we selected another option from the the written list on the paper wall display. Having enjoyed that bottle, and just 6pm no less, we asked for a second for our party and was told there is no more of that selection either and we could order a similar wine not on the list. We asked the price difference and were told just $3.00. I then asked the server if the manager would pick up the $3.00 difference due to them being out of now two of our selections and before I could finish my sentence he was shaking his head no. We chose the new option that was available. We did ask the server why they couldn't simply draw a line through the options on the paper wall menu so guests are aware that certain wines were no longer available- he shrugged and walked away. My husband asked the manager on duty about this and was told - it takes a long time to write this menu and there are tables in the way and still more reasons why simply crossing out the sold out wines was not an option. My husband felt the same "I don't care attitude" from the manager . She did listen but offered no solution. Understand, any employee (or even myself ) could have easily reached this paper wall menu (with no ladder) to simply update current wine availability as of 6pm on a Monday night. As local year-round residents, we are aware of the numerous dining options in our area and although we truly appreciate the food - the less then stellar operations and service will send us to one of Local Bistros many competitors. This is a principle thing - a service industry principle.....
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