My wife and I made the drive because we wanted some wings and normally we have enjoyed ourselves. This time we stood at the front waiting a while for the hostess and when she showed up, she was not very friendly. After being seated we watched he take at least 5 minutes going back to the front for the next group waiting. We waited a full 10 minutes and never were offered water or spoken to in any way by any empoyees. We finally gave up and left as we noticed the people that came after us were also getting fed up with the wait.
I did speak to the manager on the way out and he apologized and offered a free appitizer if we wanted to stay, but we declined. I hope he fixes things there because the employees don't appear to care about the customers.