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  • So. Yeah. There's a lot of big business home improvement warehouses in Mesa and Gilbert. My husband and I have been 'loyal' to the one on Higley, even though we moved to the west side of Gilbert. Our loyalty is finished. This store has absolutely no customer service on the floor. The employees are no help, whatsoever. And yesterday when I went to get some plywood cut we encountered one of the surliest employees yet. I called the store manager on the way home...I was so annoyed. He was almost as bad as the employee. Yeah. With all the competition for dollars in this economy you guys might try a major 'attitude' adjustment in your customer service climate. If I had not needed some of the wood cuts for an order, I would have walked out and left it all there. Bad service. Bad attitude. Don't go to this Lowe's unless you want to be annoyed. I am annoyed that I even have to leave ONE star for this review.
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