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  • When we first moved here in 2014, I found this dental office. Everything was great back then from the receptionist up to the dentist. Year 2016 I scheduled an appointment for my son's regular dental cleaning. I did update our paperwork work (receptionist took a copy of my insurance Id)since we have a new insurance. The old male dentist told me that my sons teeth was totally messed up that is why he needs to deep clean it. During our conversation my baby suddenly cries and he told me that he cannot deal with me with a crying baby and left me hanging in the hallway...How rude!! Then a lady called me up to her desk and started her calculations on what I have to pay. Total for deep cleaning was $560. My copay was $205. After paying I went out and waited for my son. Not even 30mins my sons was already done. My son told me that the dentist just gave him a regular cleaning. I was so pissed off. Fast forward..After 6 months I received a call from their corporate/main office that I still have an outstanding balance amounting to $165. The guy told me that they offer payment plans and if I want to pay in cash or credit card. He even mentioned that it was not covered by my insurance. I called the corporate office and the dental office for 2 consecutive days to make sure they forward the bill to my new insurance. Next thing you'll know, they charged the wrong insurance that's why the bill was not processed. I was totally mad and even told the office manager that I did my part in updating my insurance info and still your trying to harass me that you will send it to collections. I told them to better fix it. I will never go back to this dental office again!
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